FAQ

Frequently asked questions

We mainly cover Irvine and the wider Ayrshire area. If a job is a good fit, we can also travel to Glasgow. If you’re unsure, just ask and we’ll confirm quickly.

Yes. We provide clear quotes based on a proper understanding of the job. For most projects we will arrange a site visit so we can measure accurately and avoid surprises later.

In most cases, yes. A quick visit lets us check measurements, access, existing conditions, and what finish you want. It means your quote is accurate and the job runs smoother once work starts.

For larger jobs like kitchen refurbishments, conversions and extensions, we can coordinate the trades involved so you’re not juggling multiple contractors. You get one point of contact and a clear plan.

We can handle the full installation, from accurate fitting of units and worktops to finishing details like panels, trims and making good. If your kitchen needs other trades like plumbing, electrics, plastering or flooring, we can coordinate that as part of the project.

It depends on the kitchen size and whether it’s a straight swap or a full refurbishment with other trades. After a site visit we’ll give you a realistic timescale and a clear plan so you know what to expect.

It depends on the size of the job and current workload. Once we’ve seen the project, we’ll give you a realistic start date and timescale so you can plan properly.

We’ll confirm this when quoting, as it can depend on the type and size of the job and whether materials are being supplied. We keep it straightforward and agreed in advance so there are no surprises.

A short description of what you want done, your postcode, and any photos or measurements you already have. For most jobs we’ll still recommend a quick site visit to confirm everything properly.

Make sure you’re clear on what’s included, what finish you’re getting, and who is responsible for what. A proper quote should be specific, not vague. We’re happy to talk you through options and explain the best approach before you commit.

We work as cleanly as possible, protect areas where needed, and keep the site tidy. We’ll also talk you through what to expect day to day so you’re not living in chaos.

If we uncover anything unexpected or you decide to change the plan, we’ll explain the options clearly and agree any changes before moving forward. Clear communication is key, especially on bigger projects.